Our policy is INSTANT SUPPORT and our Customer Care team is here to help you 24 / 7.

You may also choose to send us an email. We have several email addresses, each of which deal with specific topics (to ensure your questions are answered promptly and by the correct people):

Customer Care
For technical problems playing or installing The Caribbean Sun Poker™ Room email our Customer Care team at and your question will be answered within 24 hours.

Please include as much detail as possible in your e-mail, including date and nearest approximate time (and your time zone) of a problem, a hand number and your account number – to help us provide you with the fullest degree of assistance.