Our policy is INSTANT SUPPORT and our Customer Care team is here to help you 24 / 7.

Live Chat
Please click on the link below to chat with a live customer support representative.


Technical / ECash Direct: (24/7)
North America Toll Free: 1-877-874-0274
International Toll Free: 011-877-874-0274

General / Pit Boss (8:00am - 12:00am EST)
North America Toll Free: 1-888-477-2239
International (Charges Apply): 011-268-480-8980

You may also choose to send us an email. We have several email addresses, each of which deal with specific topics (to ensure your questions are answered promptly and by the correct people):

Customer Care
For technical problems playing or installing The Caribbean Sun Poker™ Room email our Customer Care team at support@CaribbeanSunPoker.com and your question will be answered within 24 hours.

Please include as much detail as possible in your e-mail, including date and nearest approximate time (and your time zone) of a problem, a hand number and your account number - to help us provide you with the fullest degree of assistance.

E-Cash Direct Accounts
If you have questions regarding your E-Cash Direct account (PIN numbers, general account questions, etc.), please send an email to CaribbeanSunPoker@ecashdirect.net.

Credit Limit Increases
To raise your weekly deposit limit from its current level, email credit.request@CaribbeanSunPoker.com.

Webmaster
If you experience any trouble with the Caribbean Sun Poker™ Room website, please contact our webmaster at webmaster@CaribbeanSunPoker.com.